No.

Survey

Period

Results

1.

Survey on Undergraduate Student Satisfaction

The purpose of this survey is to target those who are pursuing their undergraduate studies in the fields of Public Health and Bachelor of Nutrition Sciences. The survey is administered biannually, following the conclusion of each semester. The factors assessed encompass student satisfaction with instructors, student happiness with educational personnel, student satisfaction with administrators, student satisfaction with facilities and infrastructure.

Last semester

August-December 2022/2023

The present study used a fast survey method with a quantitative approach to conduct descriptive research. The primary objective is to assess the extent of student satisfaction with the services offered at the Faculty of Public Health, Hasanuddin University. The present study sample is derived from a population of 93 students who voluntarily completed the online survey. The study encompasses four distinct dimensions, each consisting of fifteen question items. The satisfaction index is employed as a measuring tool, with a scale ranging from one to five. The categories used to assess satisfaction levels are “very good,” “good,” “fair,” “poor,” and “very poor.” The display of data is often accomplished through the use of tables, graphs, and narratives, with the purpose of acquiring a comprehensive understanding of student satisfaction. The findings of the student satisfaction evaluations indicate a high level of satisfaction across all dimensions, as evidenced by an average positive answer rate over 70% for each element. According to the satisfaction survey conducted during the final semester of the 2022/2023 academic year, there was a high level of satisfaction reported in various areas. Specifically, the responsiveness of lecturers in assisting students and providing prompt services received a satisfaction rating of 75.71%. Additionally, the reliability and competence of the educational staff in delivering services to students achieved a satisfaction rating of 78.57%. Moreover, the overall satisfaction with study programme managers exceeded 70% across all aspects, and students expressed contentment with the available facilities and infrastructure. And there was an increase in the end of semester survey with an average of more than 80% in all aspects.          

2.

Survey on Master’s student satisfaction

This survey is aimed at Master of Public Health, Master of Hospital Administration Study Program, Master of Occupational Health And Safety, Master Of Administration Health Policy, Master Of Nutrition, And Master of Environmental Health Students. This survey is conducted after the semester ends, twice per year. The indicators measured include student satisfaction with lecturers, student satisfaction with educational staff, student satisfaction with management, student satisfaction with facilities and infrastructure.

Last semester

August-December 2022/2023

The present study used a fast survey method with a quantitative approach to conduct descriptive research. The primary objective is to assess the extent of student satisfaction with the services offered at the Faculty of Public Health, Hasanuddin University. The present research sample included 215 students who voluntarily completed an online survey. The study encompasses four distinct dimensions, each consisting of fifteen individual question items. The satisfaction index is measured on a scale ranging from one to five, with the categories being very excellent, good, sufficient, poor, and very poor. The display of data is often accomplished through the use of tables, graphs, and narratives, which serve to provide a comprehensive depiction of student satisfaction. The findings of the student satisfaction evaluations indicate a high level of satisfaction across all dimensions, as evidenced by an average positive answer rate over 70% for each element. According to the satisfaction survey conducted during the final semester of the 2022/2023 academic year, the responses indicated a high level of satisfaction in various areas. Specifically, the majority of participants expressed satisfaction with the lecturers’ responsiveness in assisting students and delivering prompt services, with a rate of 75.71%. Additionally, the educational staff’s reliability and competence in providing services to students received a satisfaction rate of 78.57%. Moreover, the study programme managers were highly regarded, with satisfaction levels exceeding 70% across all aspects. Furthermore, students expressed contentment with the available facilities and infrastructure. The end of semester survey witnessed a notable rise, with an average above 80% across all dimensions.

3.

Survey on Doctoral student satisfaction

This survey is aimed at Public Health Doctoral students. This survey is conducted after the semester ends, twice per year. The indicators measured include student satisfaction with lecturers, student satisfaction with educational staff, student satisfaction with management, student satisfaction with facilities and infrastructure.

Last semester

August-December 2022/2023

The present study used a fast survey method with a quantitative approach to conduct descriptive research. The primary objective is to assess the extent of student satisfaction with the services provided at the Faculty of Public Health, Hasanuddin University. The present study sample comprises 50 students that participated in the online survey. The study encompasses four distinct dimensions, each consisting of fifteen individual question items. These question items were designed to measure the satisfaction index, which is assessed on a scale ranging from one to five. The satisfaction index is further categorised into five levels: very good, good, sufficient, poor, and very poor. The presenting of data is often done through the use of tables, graphs, and narratives in order to acquire a comprehensive understanding of student satisfaction. The student satisfaction ratings indicate a high level of satisfaction across all elements, as evidenced by an average positive response rate over 70% for each component. According to the satisfaction survey conducted during the final semester of the 2022/2023 academic year, the feedback received was highly positive in relation to the lecturers’ responsiveness in assisting students and providing prompt service (75.71%). Additionally, the educational staff demonstrated commendable reliability and proficiency in delivering services to students (78.57%). Moreover, the satisfaction levels with study programme managers across various dimensions exceeded 70%. Similarly, students expressed contentment with the available facilities and infrastructure. There has been a notable improvement observed in the end-of-semester survey, with an average score over 80% across all evaluated components.

4.

Education staff satisfaction survey

This survey is aimed at educational staff. The survey is conducted at the end of every year. The indicators measured include academic atmosphere, operational activities, governance and institutional development at Public Health Faculty Hasanuddin University, resource development and welfare.

Year 2023

The present study used a fast survey method with a quantitative approach to conduct descriptive research. The primary objective is to assess the satisfaction levels of educational personnel regarding the services provided at the Faculty of Public Health, Hasanuddin University. The study sample consists of a subset of educational staff members who participated in the online survey by completing the provided link. The satisfaction indicators assessed by educational staff respondents pertain to several aspects of the Public Health Faculty, including the academic atmosphere, operational activities, governance and institutional growth, as well as human resource development and welfare. The satisfaction measure utilised for assessing educational personnel comprises five distinct aspects, including academic climate, operational activities, governance and institutional growth at the Public Health Faculty, as well as HR development and welfare. The satisfaction index is measured on a scale ranging from 1 to 5, with categories including “very good,” “good,” “fair,” “poor,” and “very poor.” The presentation of data is commonly achieved through the use of tables, graphs, and narratives, with the aim of acquiring a comprehensive understanding of the level of satisfaction among educational personnel. The findings of the educational staff satisfaction evaluation indicate a high level of satisfaction across all dimensions. This is seen by the average positive answer rate over 80% for all areas.

5.

Community Service Evaluation Survey

This survey was created to evaluate community service activities by Public Health Faculty Hasanuddin University lecturers and students as well as respondents’ satisfaction with these activities. Respondents are stakeholders at the service location, service partners, and participants who take part in community service activities. This survey was carried out by community service lecturers after carrying out community service activities.

2021-2022

This study employs a descriptive survey design, utilising a fast survey method and adopting a quantitative approach. The objective is to assess the degree of satisfaction among partners on the implementation of service activities conducted by the Faculty of Public Health at Hasanuddin University. The survey sample under consideration is derived from the population including service partners who have completed the online survey link. The research partner respondents assessed two satisfaction indicators, specifically: the level of partner involvement in service activities, gauged by the enthusiasm displayed by the community/institution towards the conducted community service activities; and the perceived benefits of engaging in community service activities for the partners. The questionnaire instrument has a set of questions pertaining to service identification and satisfaction. These questions include both closed-ended and open-ended formats, which aim to gather information regarding partner engagement, advantages derived from activities, and ideas for improvement. The results were classified into four distinct groups, specifically: highly enthusiastic, moderately enthusiastic, not enthusiastic, and highly not enthusiastic. The concept of usefulness was classified into four categories: extremely helpful, useful, not useful, and very useful. The analysis and presentation of the satisfaction index are conducted through the utilisation of graphs and narratives. The findings of the research indicate that a significant majority of participants, namely 93%, expressed that service activities were highly beneficial based on the satisfaction evaluation conducted with research partners. A significant majority of respondents, almost 79%, expressed a high level of enthusiasm in engaging in service activities.

6.

Research Evaluation Survey

This survey was created to evaluate research activities by Public Health Faculty Hasanuddin University lecturers and students as well as respondents’ satisfaction with these activities. Respondents are stakeholders at the research location, research partners, and participants who take part in research activities. This survey was conducted by research lecturers after conducting research.

Year 2023

The present study employs a descriptive survey design utilising a fast survey method and adopting a quantitative approach. The primary objective is to assess the satisfaction level of cooperation partners about the execution of research activities conducted by the Faculty of Public Health at Hasanuddin University. The survey sample in question is derived from a specific subset of individuals within the population, namely research partners who have completed the online survey via the provided link. The research partner respondents assessed two satisfaction indicators: partner involvement in research activities and the benefits of community service activities for partners. The first indicator gauged the level of enthusiasm within the community or institution towards the ongoing community research activities. The second indicator focused on the advantages derived by partners from engaging in community service activities. The questionnaire instrument comprises the researcher’s identity and satisfaction questions. These questions consist of two closed-ended questions and open-ended questions that aim to gather information regarding partner engagement, advantages of activities, and ideas. The results were classified into four distinct groups, specifically: highly enthusiastic, moderately enthusiastic, not enthusiastic, and highly not enthusiastic. The concept of usefulness was classified into four categories: extremely helpful, useful, not useful, and very useful. The analysis and presentation of the satisfaction index are conducted through the utilisation of graphs and narratives. The findings of the assessment on partner satisfaction in research revealed that 75% of the participants expressed that research activities were highly beneficial. Approximately half of the participants expressed a high level of enthusiasm for engaging in research activities.

7.

ISO 9001:2015 management survey (subsection)

This survey was aimed at respondents who received services at work units. Surveys are carried out at any time in each work unit.

Last semester

August-December

2022-2023

The present study aims to assess customer satisfaction with education delivery services at the Faculty of Public Health, Hasanuddin University, through the implementation of a survey. The survey was administered via an internet platform. The customers of the Faculty of Public Health include students, lecturers, education staff, and graduates who have had experiences with the services provided by the faculty. The survey had a sample size of 122 clients, with a total of 15 question items designed to assess the many elements that impact customer happiness. The findings from the management survey conducted on ISO 9001:2015 indicated that 86.12% of the respondents expressed a high level of satisfaction, falling inside the “very satisfied” category.

8.

PKKMB Undergraduate Evaluation Survey

This survey was aimed at new students of Bachelor of Public Health and Bachelor of Nutrition Sciences who took part in new student admission activities. This survey is to evaluate PKKMB Undergraduate Activities.

Year 2023

This study employs a descriptive survey methodology utilising a fast survey technique with a quantitative orientation. The objective is to obtain a comprehensive understanding of undergraduate students’ assessments on PKKMB activities conducted by the Faculty of Public Health at Hasanuddin University. The survey sample comprises 63 undergraduate students who completed the online survey link, representing a subset of the population. The evaluation indicators utilised to assess undergraduate students consisted of six items: student enthusiasm (ranging from very enthusiastic to very not enthusiastic), student interest (ranging from very interesting to very not interesting), usefulness of activities (ranging from very useful to very not useful), psychological pressure, physical pressure, and the quality of facilities provided. The outcomes of a survey conducted on PKKMB activities, which were coordinated by the Faculty of Public Health, exhibited highly favourable findings. This observation is supported by the findings of student assessments about the implementation of PKKMB. Specifically, a significant proportion of students expressed high levels of enthusiasm (56%), found the programme to be highly engaging (46%), and perceived it as highly beneficial (75%). The majority of undergraduate students (98.4%) reported minimal psychological strain, while 95.2% reported no physical pressure. Additionally, a significant proportion of students (96.8%) expressed satisfaction with the quality and adequacy of the facilities given during the PKKMB programme.

9.

PKKMB Master and Doctoral Evaluation Survey

This survey was aimed at new students of all Masters and Doctoral study programs who took part in new student admission activities. This survey is to evaluate PKKMB Master and Doctoral activities.

Year 2023

This study employs a descriptive survey design with a fast survey method and a quantitative approach. Its objective is to provide a comprehensive assessment of the perceptions of master’s and doctorate students on the PKKMB activities organised by the Faculty of Public Health at Hasanuddin University. The survey sample comprises 29 individuals who are enrolled in master’s and doctorate programmes and have completed an online survey.